I wore many hats during this project. And to me, it's been the highlight of my young career. I was primarily focused on creating a disciplined discovery process to drive the vision of the product. I was also very involved in the interaction and visual design. I worked daily with the developers to pinpoint performance opportunities. And I even got to play product manager when ours left.
View case study  Back to work I did get paid for. Aside from the eATM work at Chase, another cool project I worked on was a tablet app for bankers. Initially I redesigned an existing app without altering functionality. But from there I was able to start conceptualizing and testing what the next generation of this app could be. Spending a lot of time with the different employees at the branches to observe their tendencies when it comes to using tablets and where the device could be leveraged to simplify processes was the most enjoyable part of the project. Unfortunately since this one isn't public, I can't share photos other than the really old one that I found on Google, but I'd love to chat about it.
The work I have done recently that I am most passionate about is helping my wife Cassandra achieve her dreams - which is to help children with communication difficulties, and their families, especially those who are native Spanish speakers. She is a Speech and Language Pathologist and opened her private practice in 2017. I have accepted the challenge of creating a brand identity, including building the website, print materials, and Google Adwords campaigns.
Check it out  This one just turned out being a lot of fun. I was contacted about an opportunity with a start-up company that created a mobile app that was essentially Facebook for fantasy football players. Problem was, they didn't have any design expertise as part of version one of the app. What they did have was a name, Matthew Berry, the fantasy guru on ESPN. Even though they were looking for a designer that would build the app, I figured I'd try to convince them they needed one that could learn what needs to be in the app, too. The tough part was I had less than a week to come up with ideas. I didn't succeed in my pitch, but I did get to talk to Matthew Berry! And I was proud of the document I put together.
My first website I ever built. And I challenged myself to do it from scratch; no frameworks. Needless to say, my now-wife was a little nervous. Especially when I told her and her mom we didn't need to worry about sending invitations with RSVP cards, we could collect the RSVPs on the website.
My biggest concern was my grandparents figuring out how to RSVP. Hence the big RSVP button on the desktop homepage. But I think that's a good, simple example of using design targets as part of the design. In the end I was really happy with how the site turned out and received tons of compliments.
Check it out  I have taken advantage of a few public speaking opportunities and started writing to share things I have learned with others.
I hosted an event at CoverMyMeds and spoke about how creativity is something that UX Designers should try to pull out of all members of the product team. The title of the talk was Creativity Isn't All About Pretty Pictures.
I presented at the Columbus product conference that has become an annual hit. The presentation revolved arounf the Think-Make-Check process that I have influenced at CoverMyMeds.
I wrote this article as I was reflecting on the things I learned about healthcare through my first year in the industry. It was fun to apply Nielsen's heurstics, which have become ingrained in me, across the healthcare supply chain. Spoiler alert: healthcare has some room to improve!